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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Miller

February 5, 2026

5  out of  5
rating by Nancy Miller
"Derek was very kind, very patient with me and explained everything in detail. I really appreciated it."
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Hykeem Hykeem

February 2, 2026

5  out of  5
rating by Hykeem Hykeem
"Derrick was very professional and very helpful"
We responded:
"Hykeem, Thank you for your excellent 5-star review! We’re proud to maintain a high level of professionalism and are glad Derek made a positive impression. Your feedback motivates us to continue delivering the best service possible. We look forward to serving you again! "
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Kimberly Metzger

January 31, 2026

5  out of  5
rating by Kimberly Metzger
"Iryn was very pleasant and helpful. He got me a very good deal on my insurance."
We responded:
"Kimberly, Thank you for the wonderful 5-star review! We’re so happy to hear that you found Iryn both pleasant and helpful. Providing a positive experience is really important to us, and we’re always here to assist you whenever you need. Looking forward to serving you again!"
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Stephen Gittens

January 30, 2026

5  out of  5
rating by Stephen Gittens
"Great. He helped me out the best that he could."
We responded:
"Stephen, Thanks so much for the fantastic review! We're glad Derek could be helpful and make your experience a great one. We're always here if you need anything else—just let us know!"
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Katie Crenshaw

January 30, 2026

5  out of  5
rating by Katie Crenshaw
"Naiomi was tremendous help and helped me to save over $100 a month."
We responded:
"Katie, We really appreciate your wonderful 5-star review! It means a lot to know Naomi was able to assist you effectively. If there’s ever anything else you need, please don’t hesitate to reach out. Thanks again for your support!"
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Lupe Torres

January 29, 2026

5  out of  5
rating by Lupe Torres
"Derek was very professional, knowledgeable, caring and attentive. Great employ!!! Congrats."
We responded:
"Lupe, Thank you so much for your kind words! We're delighted to hear that Derek made you feel cared for and well attended to. Providing attentive and compassionate service is our top priority, and your feedback truly means a lot to us. We look forward to continuing to serve you with the same dedication!"
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Skyler Catania

January 22, 2026

5  out of  5
rating by Skyler Catania
"Derek was awesome. Did everything he could to get me a low rate. Highly recommend!"
We responded:
"Skyler, Thank you for your 5-star review! We're glad Derek's commitment to finding you the best possible rate made a positive impact. We always strive to deliver great value and appreciate your trust in us!"
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Tanisha Wheeler

January 22, 2026

5  out of  5
rating by Tanisha Wheeler
"Let me just start off by saying I have called a lot of insurance companies and was not pleased with the results. Bailey at State Farm was so patient with me I am pleased and love her customer service.. I definitely recommend this office for sure 👍🏽🎉😁"
We responded:
"Tanisha, Thank you for your wonderful 5-star review! We're so glad to know that Baylee's customer service stood out to you. Your satisfaction means a lot to us, and we’re excited to assist you again in the future!"
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Kristen Alwardt

January 8, 2026

5  out of  5
rating by Kristen Alwardt
"I got a letter from my current insurance company stating my coverage was pretty much going to double come the renewal date. I immediately called Britney Thrash - State Farm Insurance, whom I have dealt with for years, for a new quote. I was then directed to Derek who explained a lot about the insurance world I was unaware of and found the best coverage for me not much higher than what I was originally paying. He even saved my quote for me since I was unable to complete the enrollment at the time. It took me about 3 weeks before I could change over policies and he still had it on file. Thank you Derek!"
We responded:
"Kristen, We truly appreciate your positive feedback with Derek! Providing reliable coverage that meets your needs is our top priority. Thank you for choosing us, and please feel free to contact us anytime for support."
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Michlein Rodriquez

January 7, 2026

5  out of  5
rating by Michlein Rodriquez
"Derek was very helpful even repeated information I didn't understand an the price for my rental insurance was affordable even being on ssi.thank u so much dreck for being so patient threw the process it was my 1st time ever to get rental insurance u were great I will tell my friends about u an u deserve a raise"
We responded:
"Michlein, Thank you for your kind feedback! We’re delighted to hear that you found Derek helpful and thorough. Providing exceptional service is our top priority, and your comments motivate us to keep delivering the best. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
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Janet Cannon

November 18, 2025

5  out of  5
rating by Janet Cannon
"Derek is Amazing and has the patience of Job(Bible Ref) I called in a not so great mood and Derek dealt with me and assured me I was choosing the Right Ins Co. The process was smooth and Derek is very knowledgeable about Auto Ins and put me at ease in the end. A+++"
We responded:
"Janet - Thank you for the glowing 5 ⭐️ review! Our team works hard to make switching car insurance a stress free experience, and it’s wonderful to hear that reflected in your interactions with Derek! Thank you for choosing Britney Thrash State Farm 😊"
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Manuel Caballero

November 3, 2025

5  out of  5
rating by Manuel Caballero
"Derek was super helpful and gave me a fair and honest quote. I totally recommend him and his branch office."
We responded:
"We’re so grateful for your 5-star review and your recommendation of our team! It means a lot to know you had a great experience with Derek. Thank you for choosing us! "
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Graye Roberts

October 29, 2025

5  out of  5
rating by Graye Roberts
"Derek was very helpful and I was taken care of quickly. The team here is always polite and friendly."
We responded:
"Thank you for the 5 ⭐️love! At Britney Thrash State Farm, we’re committed to providing the best service in town. Happy to hear Derek exemplified that! "
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Erica Westbrooks

September 29, 2025

5  out of  5
rating by Erica Westbrooks
"Derek was helpful in understanding policy specifics and assisting in finding the policy to best address our needs"
We responded:
"Erica, Thank you so much for your 5-star review! We're so glad to hear that Derek was able to help you find the best insurance policy to meet your needs. Your satisfaction is our top priority, and we’re here anytime you need assistance in the future!"
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Merle Whitt

September 9, 2025

5  out of  5
rating by Merle Whitt
"I would like to thank Beverly for all her help today. Not only did she help me to reduce my auto insurance rates, but I also added a life insurance policy and with the two policies combined I am paying about $90 a month less than I was paying on my previous auto insurance policy. Beverly was extremely helpful and very pleasant to work with. I will recommend Britney Thrash State Farm to anybody I know, that is looking for any kind of insurance. Once again, thank you very much Beverly."
We responded:
"Merle, Thank you so much for your wonderful review! We're delighted to hear that you found Beverly helpful and pleasant, and that you'd be willing to recommend us. Your support means a lot to us, and we look forward to continuing to provide you with excellent service in the future!"
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Helen Lewis

September 5, 2025

5  out of  5
rating by Helen Lewis
"Derek was awesome! He took the time to work out several different quotes and explained the differences with each. He even communicated through text to make things easier for me to handle my 5 kiddos! I’d definitely recommend him if you need insurance!"
We responded:
"Helen, Thanks so much for taking the time to leave Derek this awesome review! Communication is key to great customer service, and we are so glad you had a positive experience. We look forward to serving you in the future. "
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Isaiah Marquez

August 31, 2025

5  out of  5
rating by Isaiah Marquez
"Derek at State Farm has been absolutely amazing! From start to finish, he made the entire process smooth and stress-free. He took the time to explain all my options clearly, answered every question with patience, and genuinely cared about finding the best coverage for my needs. His professionalism, responsiveness, and attention to detail are unmatched. If you’re looking for an agent who truly goes above and beyond, I highly recommend working with Derek!"
We responded:
"Isaiah, Thank you for taking the time to leave an awesome review for our ROCKSTAR of a team member, Derek! We are so glad to hear that his services and attention to detail are what stood out to you. We look forward to serving you in the future! "
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Kelley

August 15, 2025

5  out of  5
rating by Kelley
"Derrick was super helpful and was able to get me a policy with significant savings. So thankful I called"
We responded:
"Kelley, Thank you so much for your kind words! We're glad to hear that you found Derek's assistance helpful. Providing excellent support is very important to us, and your feedback truly means a lot. If you ever need anything else, please don't hesitate to reach out!"
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Mariah

August 12, 2025

5  out of  5
rating by Mariah
"Naomi helped me save $100 in my monthly premium. She was a pleasure to work with."
We responded:
"Mariah, Thank you so much for your kind words! We’re delighted to hear that you found Naomi easy to work with. Making the process smooth and enjoyable is always our top priority. We truly appreciate your feedback and look forward to working with you again in the future!"
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Alyssa Cummings

August 6, 2025

5  out of  5
rating by Alyssa Cummings
"Bailey was very professional and personable! She answered every question I had quickly and precisely and never tried to pressure me into anything I didn’t feel that I needed. Great pricing as well!"
We responded:
"Alyssa, Thank you for taking the time to share your experience! We’re so glad you felt Baylee was both professional and personable. Providing top-notch service while making our customers feel comfortable is always our goal. Welcome to the State Farm family!"
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Syed Sadiq

July 28, 2025

5  out of  5
rating by Syed Sadiq
"I talked to Baylee (amazing person to deal with)… it took me over 2 months to get me my car and she was in touch all the way through… every time she was in touch it was a pleasure speaking with her as she was always respectful polite and professional for sure… she made all the process looks easy and I faced no hustle getting my policy would Highly highly recommend everyone to talk and deal with her throughout your insurance journey… Thank you Baylee you deserved this review."
We responded:
"Syed, Thank you so much for this glowing review! Baylee is an absolute ROCKSTAR and we're so glad to see that you got to experience that firsthand. We truly appreciate your generous feedback. It’s wonderful customers like you who make what we do so rewarding. We hope to help you again soon!"
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Robert Mcgill

July 25, 2025

5  out of  5
rating by Robert Mcgill
"Derek was very professional and to the point which I appreciated. This company saved me 47% per month on my vehicle insurance!"
We responded:
"Robert, Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to know you had a positive experience with Derek. Your satisfaction means a lot to our team. If there’s anything else we can do for you in the future, please don’t hesitate to let us know!"
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Coby Hutchings

July 24, 2025

5  out of  5
rating by Coby Hutchings
"D’kota at State Farm in Paris I highly recommend. The agent is incredibly knowledgeable and friendly. She found the best insurance coverage at a great price. It was a truly excellent experience! Ask for D’kota for any of your insurance needs ☺️"
We responded:
"Coby, Thank you for your wonderful review! We’re so glad you found D'kota to be knowledgeable and friendly. We strive to make every experience a positive one, and your feedback lets us know we’re on the right track. We hope to welcome you back again soon!"
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Kristina Lucas

July 23, 2025

5  out of  5
rating by Kristina Lucas
"They are very nice here and very honest and don’t just sign you up for everything or are they pushy. I am glad that they reached out. I give them a big 5"
We responded:
"Kristina, Thank you so much for your 5-star review! We truly appreciate your support and are pleased to hear you had a great experience with Derek. If you ever need anything in the future, we’re always here to help!"
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humberto loera

July 22, 2025

5  out of  5
rating by humberto loera
"Quick and easy transition. But mostly importantly saved me money. Thanks again"
We responded:
"Humberto, Thank you so much for your wonderful feedback! We're thrilled to hear that you found Baylee easy to work with, quick in service, and that she helped you save money. Providing efficient and cost-effective solutions for our customers is always our goal. We truly appreciate your support and look forward to working with you again in the future!"