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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ndtrnbsn

April 13, 2025

5  out of  5
rating by ndtrnbsn
"I sought assistance with changing my auto insurance company. The rate I received was lower than my current policy which was the goal. The agent exceeded my expectations, keeping me informed throughout the entire process. She was patient, pleasant, and easy to work with. My policy was changed to State Farm and it was a seamless process."
We responded:
"Thank you so much for taking the time to leave us such a wonderful 5-star review! We are absolutely thrilled to hear that you had such a positive experience with Baylee. Your kind words are very much appreciated and serve as great motivation for our entire team. We always strive to provide the best service possible, and it’s gratifying to know that our efforts are resonating with our valued customers like you."
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Troy Mccammon

April 4, 2025

5  out of  5
rating by Troy Mccammon
"I just moved to TX from AZ. It was easy to switch over from state farm in AZ to TX with the help from state farm insurance agent DEREK in Paris TX. Derek was very helpful and knowledgeable. He was also very patient with me and answered all my questions and more. I was very impressed with him. And recommend all my friends and family get State farm insurance. Thank you very much Derek for everything. I'm very happy"
We responded:
"Troy, Thank you for taking the time to leave such a fantastic 5-star review! We’re delighted to hear that your experience transferring your insurance from state to state was smooth and hassle-free. Our team member, Derek, is committed to making sure all transitions are as effortless as possible for our valued customers. We’re glad to know that we could meet your expectations and provide you with the service you deserve. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. If you ever need any further assistance or have any questions in the future, please feel free to contact us. We’re always here to help! We look forward to continuing to meet your insurance needs!"
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Brandi McCulloch

April 2, 2025

5  out of  5
rating by Brandi McCulloch
"Baylee was absolutely amazing getting us a quote and saved us quite a bit per year. Highly recommend for home and auto!"
We responded:
"Brandi, Thank you for your 5 star review! We love to hear about the positive experience you had with Baylee. She is truly great at what she does! We greatly value your support and are here to ensure every visit you make is just as enjoyable. If you ever have any questions, feedback, or need assistance, please don’t hesitate to reach out. "
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Glenndon Bone

April 1, 2025

1  out of  5
rating by Glenndon Bone
"if I could give them zero stars I would!!! Iryn Thrash in sales was terrible! He convinced me to switch insurance carriers, and once I became a customer, he was unreachable. Chasing him for weeks to get questions answered about my policy. I just wish you had the same energy when you were accepting my money and trying to persuade me to come over to your company. It is because of this lack of customer service, that I have switched back to my previous carrier and will no longer ever look to State Farm for my insurance needs."
We responded:
"We appreciate you taking the time to update your review and share your recent experience with us. We are deeply sorry to learn that we did not meet your expectations this time. Your feedback is incredibly valuable as it helps us understand where we need to improve. We would like to learn more about what specifically went wrong and how we can address your concerns, since I do see constant communication from our team to you on your account. Please feel free to contact us directly so we can discuss the issue in more detail and work towards a satisfactory resolution. --------------------------------------------------------------------------------- Hi Glenndon, Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a positive experience with Iryn and that you felt confident referring us to others. Your recommendation means the world to us, and we’re delighted that we could meet your expectations. "
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Grant Whitehurst

March 31, 2025

5  out of  5
rating by Grant Whitehurst
"Had a great experience in dealing with Account Manager Derek Allred. He provided me with several quotes and answered all my questions. No pressure to buy. The enrollment process was quick and easy ... only took a few minutes and all by phone. Looking forward to a long lasting relationship with him and the agency. Will recommend him to my friends"
We responded:
"Grant, Thank you so much for your wonderful 5-star review! We are truly grateful for your kind words and are thrilled to hear that you had a positive experience with our team member, Derek. We are committed to providing exceptional service and peace of mind to our clients. It’s fantastic to know that our efforts have resonated with you. Your feedback is incredibly valuable to us, and it inspires us to continue delivering the best possible service. Should you have any questions or need any assistance in the future, please don't hesitate to reach out. We are always here to help. -Paris Insurance Lady"
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Michael Williams

March 25, 2025

5  out of  5
rating by Michael Williams
"Derek was absolutely phenomenal. If you need a new car insurance company State Farm is the way to go. Just make sure you ask for Derek!"
We responded:
"Michael, Derek is a rockstar team member that is dedicated to finding the best coverage for our customers. We are so glad to hear you've had a positive experience. Thanks for taking the time to leave a review. "
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Tanya Steverding

March 25, 2025

5  out of  5
rating by Tanya Steverding
"Best personal service insurance company, a lifetime customer now."
We responded:
"Tanya, It was a joy working with you! We are thrilled by your review and love to hear that we've gained a lifetime customer! We look forward to serving you in the future. -Welcome to the State Farm family. "
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Mike Stolte

March 24, 2025

5  out of  5
rating by Mike Stolte
"My wife and I were searching for a new insurance carrier as our premium was just becoming too costly. I was introduced to Derek through an online service, he listened to our needs and found us great insurance from State farm. If you're looking for someone that actually listens and cares about what you're looking for then Derek is the person you need to speak with. Thanks again so much for helping our family with our insurance needs."
We responded:
"Mike, Thank you so much for your kind words and for taking the time to share your positive experience with Derek! Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day."
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amber Mikulik

March 21, 2025

5  out of  5
rating by amber Mikulik
"Derrick an agent at State Farm highly recommend as being helpful and getting you the best coverage with the best price! Took his time, explained all the benefits! 10/10 recommend!"
We responded:
"Amber, Thank you for leaving a review for Derek. We encourage exceptional customer service, and it sounds like he delivered! Welcome to the State Farm family! "
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Stormi Griffin

March 17, 2025

5  out of  5
rating by Stormi Griffin
"Amazing service!! Very informative and helpful, plus amazing communication!"
We responded:
"Stormi, Thank you for showing love to Beverly on our Service Team! We are so thankful for your support and business. We hope to continue serving you for years to come! "
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Roland

March 14, 2025

5  out of  5
rating by Roland
"I appreciate Derek for his patience and professionalism. He explained the policy in a way I understand and help me go through all the options. Folks like him makes my decisions easier and it is why I choose State Farm as my insurance provider."
We responded:
"Roland, Thank you so much for taking the time to leave this awesome review for Derek! He truly is great and what he does, and we're so glad to have him on our team. We look forward to helping you in the future! -Paris Insurance Lady "
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elizabeth weiss

March 7, 2025

5  out of  5
rating by elizabeth weiss
"I worked with Derek to sign up for a new auto policy. He was so helpful, patient, and informative! Glad I made the switch- same coverage, much better price, and outstanding customer service!"
We responded:
"Elizabeth, Thank you for taking the time to leave a 5-star review for Derek. We are so happy to hear that switching was made easy for you! We look forward to helping you in the future. -Paris Insurance Lady"
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Tiffany X

March 6, 2025

5  out of  5
rating by Tiffany X
"In 20 years of insurance shopping this was the most painless switch ever! Highly recommend Britney & Derek! They both worked on my policy with auto, rv and life and communicated flawlessly around my busy schedule to get us insured and saving over $200 a month from our old providers. Thanks again yall!"
We responded:
"Tiffany, Thank you so much for your 5-star review! We’re delighted to hear that you found our services not only budget-friendly but also backed by exceptional customer support from Britney and Derek. Our team works hard to ensure that our customers receive the best value and assistance possible, and your feedback is incredibly rewarding. If you have any questions or need help in the future, please don’t hesitate to reach out. We’re always here for you! Looking forward to serving you again!"
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Wilma Dibrell

March 6, 2025

5  out of  5
rating by Wilma Dibrell
"Derek Allred was the specialist that took care of my insurance concerns and needs. I've never had anyone write a policy be so thorough and give so much time to educate me on the differences in the insurance products that fit my needs with so much patience! Honestly, I really dislike dealing with insurance, but Derek was the perfect person for me. The Greatest part of all is that I have customized coverage for my homeowners and auto policies and my savings are BIG!! Thank You Derek for having a Heart to Help!!! Your kindness has not gone unnoticed! Referrals coming your way!! BLESSINGS!!!"
We responded:
"Wilma, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our awesome team member Derek. Your kind words truly motivate our team to continue delivering the best service possible. If there’s anything else we can do for you, or if you have any suggestions, please feel free to reach out. We look forward to serving you again soon!"
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Randy Baber

March 5, 2025

5  out of  5
rating by Randy Baber
"Iryn was extremely helpful and patient. He took care of us through every step of the way and answered all of our questions and took the time to explain what was going on and why. Highly recommend!"
We responded:
"Randy, Thank you for leaving this awesome review for Iryn! We strive to make sure our customers understand their coverage, and we're delighted we met those expectations. Welcome to the State Farm family! "
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April Mallory

February 27, 2025

5  out of  5
rating by April Mallory
"Derek was the best to work with. He helped us save almost $700 a month just on our auto plus got us better coverage on our home and helped us with some life policies. 10/10 recommend Derek and Britney Thrash! Such a friendly helpful staff!"
We responded:
"April, Thank you so much for this stellar review! Our team member Derek is awesome at providing great coverage, and it's always a bonus to save some money! We are so happy to have you as part of the State Farm family. We look forward to helping you in the future. "
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Stormy Osterbuhr

February 17, 2025

5  out of  5
rating by Stormy Osterbuhr
"Good people and good service. I use them for my car insurance. They were able to help me bundle so I could get more benefits and save money."
We responded:
"Stormy, Thank you for the 5-star review! We are so glad to hear Beverly on the Service team has been so helpful with all your insurance needs. We appreciate your business and support. -Paris Insurance Lady"
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kappa johnson

February 13, 2025

5  out of  5
rating by kappa johnson
"Derek was great!"
We responded:
"Kappa, Derek is one of our awesome team members dedicated to customer service! Thanks for taking the time to leave a review! -Paris Insurance Lady "
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Björn Langmack

February 12, 2025

5  out of  5
rating by Björn Langmack
"Thank you very much for your fantastic support and accomplishing the savings!!! Much appreciated!!"
We responded:
"Björn, Thank you so much for your 5 star review! We are thrilled Baylee was able to save you some money. We look forward to working with you again in the future! "
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Samuel Hogin

February 10, 2025

5  out of  5
rating by Samuel Hogin
"Baylee was great to work with"
We responded:
"Samuel, Thank you for taking the time to leave Baylee a 5-star review. We appreciate your business and look forward to helping you in the future! Welcome to State Farm "
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rachael moore

January 24, 2025

5  out of  5
rating by rachael moore
"Love this insurance company! The agents are always helpful and very nice! Definitely recommend!!"
We responded:
"Rachael, Thank you so much for the 5-star review! As a long-time customer, your feedback means a lot to us, and we are grateful for your continued support! We look forward to serving you for many more years to come."
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emmanuel jackson

January 22, 2025

5  out of  5
rating by emmanuel jackson
"Amazing service very fast and easy"
We responded:
"Emmanuel, Thank you so much for taking the time to leave such a nice review! We are so glad to hear that you had a positive experience with Baylee. Your feedback is greatly appreciated and will be shared with our entire team. We look forward to serving you again in the future!"
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Ali persinger

January 22, 2025

5  out of  5
rating by Ali persinger
"I’ve been with several companies before Derek reached out one day and gave me a quote. He walked me through every detail and gave excellent examples so I would understand the different coverage rates and how much money they could save me. I have since been able to meet many of the always friendly and kind staff members at the Thrash office, they’ve never disappointed! If you want a place that feels more like family than business with all the professional perks and comforts this is the place! In a world where it feels like everyone is just trying to get what they can from you, the Thrash Statefarm office finally gives me a refreshing change of pace that gives you peace of mind instead of a migraine."
We responded:
"Ali, Thank you for this glowing review! We are delighted to hear that you had such a positive experience with Derek and our entire office. Your kind words mean a lot to our team and serve as a great motivation to continue delivering excellent service. Thank you for your support! "
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Karina Brough

January 22, 2025

5  out of  5
rating by Karina Brough
"Thanks to Baylee's professional knowledge and kindness I was able to find a better quote and a better coverage for my car. Now I'm in calm and happy knowing that I'm in better hands. Thank you so much Baylee."
We responded:
"Karina, Thank you so much for this kind review! Baylee is one of our rockstar team members that enjoys helping every customer! Welcome to the State Farm family! "
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Shane Lidia Pickerilll

January 17, 2025

5  out of  5
rating by Shane Lidia Pickerilll
"Britney and her agents always go the extra mile to help with our needs and answer our questions."
We responded:
"Shane and Lidia, Thank you so much for the kind words and the 5 stars! Our team is always happy to help with any of your insurance needs! We look forward to serving you in the future! "