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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassandra Ross

July 14, 2026

5  out of  5
rating by Cassandra Ross
"Brittany was fantastic to work with! She was professional, knowledgeable, and communicated clearly throughout the entire process. She made switching my car insurance quick and stress-free, answered all of my questions, and kept me informed every step of the way. I truly appreciated her excellent customer service and would highly recommend her to anyone looking for help with their insurance needs. Thank you, Brittany!"
We responded:
"Cassandra,
Thank you so much for your glowing review! We’re thrilled to hear that you experienced excellent service and that Naomi and Britney's communication made a difference. Providing clear, timely updates and a great experience is what we strive for every day."
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Katelyn Light

July 14, 2026

5  out of  5
rating by Katelyn Light
"Such an amazing conversation very productive and helpful and now I have cheaper auto and renters insurance"
We responded:
"Katelyn,
Thank you for the 5-star rating and for sharing your feedback working with Naomi. We’re always working to make every experience better, and we’re grateful you noticed. We look forward to servicing you in the future."
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Christopher Howard

July 10, 2026

5  out of  5
rating by Christopher Howard
"Derek was very helpful both in quoting a new policy & walking me through the process on the phone to initiate the policy. Very friendly & knowledgeable representative!"
We responded:
"Christopher,
Thank you for your 5-star review! We’re so glad to hear Derek was helpful and friendly while getting you switched over. We’ll be sure to pass along your kind words to him. We appreciate you choosing Britney Thrash State Farm!"
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Wallace Clark

July 10, 2026

5  out of  5
rating by Wallace Clark
"I’ve been through several insurance companies. I won’t name them here, I’ll just say they’re the big names. Today I’ve done business with State Farm, and concerning customer service the difference between them is night and day. Mr. already treated me as though I was a friend that he cared for walking through the options and the cost. It never felt like he was trying to sell me something. I was certain that his goal was that I was satisfied. State Farm is going to be the insurance company I use from now on."
We responded:
"Wallace,
Thank you so much for your fantastic review! We’re truly grateful to hear that you experienced exceptional customer service and felt cared for while working with Derek. Providing a kind, supportive experience is what we strive for every day. Welcome to Britney Thrash State Farm!"
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Tony Aguilar

July 6, 2026

5  out of  5
rating by Tony Aguilar
"Very Professional , Courteous , Resourceful and very informative Erik is an insurance person I would definitely refer to family , friends and acquaintances if they are very interested or looking for insurance. Whether it would be for home or auto insurance..."
We responded:
"Tony,
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you’d recommend our services. If there’s anything else we can do to help, please don’t hesitate to reach out. ⭐️"
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KaeTyn

June 16, 2026

5  out of  5
rating by KaeTyn
"Derek was a lot of help and very patient in going over the different coverage options! Very informative! Overall good experience!"
We responded:
"KaeTyn,
Thank you so much for the 5-star review! We’re thrilled to hear that Derek was helpful, he’ll be excited to know his efforts made a positive difference. We truly appreciate your support and look forward to serving you in the future!"
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Vince Jeppsen

June 1, 2026

5  out of  5
rating by Vince Jeppsen
"Very helpful and thorough, explained everything Very well and was very friendly."
We responded:
"Vince, we appreciate the 5 ⭐️ review! Derek strives to clearly explain your coverage options and make the process easy. We appreciate your trust and look forward to assisting you whenever you need help in the future! "
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Deborah Hart

May 19, 2026

5  out of  5
rating by Deborah Hart
"It was a great experience! Derek was so nice and knowlegable. He made it very easy for me. So nice and understanding!"
We responded:
"Thank you so much, Deborah! We really appreciate your kind words! Derek always dedicates to making your insurance process simple and stress-free, so it means a lot to hear you had such a great experience! We are grateful for the opportunity to help you with your insurance needs & welcome to the family!"
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Brandy Pitts

May 18, 2026

5  out of  5
rating by Brandy Pitts
"I have been shopping and shopping around, and avoiding all insurance calls, but one day I answered and I am so happy i did, I talked to Derek. He went above and beyond and explained everything and answered all my questions and now I am insured. THANK YOU DEREK!!!!"
We responded:
"Brandy,
Thank you so much for your kind review! We’re so glad that Derek was able to help you get your insurance needs taken care of! He really takes pride in making insurance simple and helping you feel confident in your coverage! We truly appreciate your trust and welcome to the family 🙂"
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Travis Sherrill

May 18, 2026

5  out of  5
rating by Travis Sherrill
"Baylee was great explaining the options for our family and Cars for an auto policy. Highly recommend!"
We responded:
"Travis,
Thank you so much for your kind words and recommendation! We’re so glad Baylee was able to help explain the best coverage options for your family and vehicles. We truly appreciate your trust and look forward to being here for your insurance needs for years to come!"
Profile photo of Sarah Chatman

Sarah Chatman

May 1, 2026

5  out of  5
rating by Sarah Chatman
"I was blessed to speak with Dereck on the phone as I was looking for a better rate for my auto and renters insurance. Well it wasn't long before my issue was resolved. He was patient, kind and very knowledgeable . So if you're looking for affordable home, life or auto insurance, Derek Allred at State farm is your man. Thanks Derek for all you do. Keep doing what you do. God Bless"
We responded:
"Sarah,
Thank you so much for your kind words! We're thrilled to hear that Derek was patient and knowledgeable throughout your experience. We take great pride in our team members' dedication to providing excellent service, and your feedback is truly appreciated. We'll be sure to share your compliments with Derek. We look forward to serving you again in the future!"
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Jackilyn McDaniel

April 30, 2026

5  out of  5
rating by Jackilyn McDaniel
"Mr. Allred was very patient with me and walked me through everything, step by step so I would understand better thanks. You’re an awesome guy!"
We responded:
"Jackilyn,
Thank you for your friendly review and for acknowledging Derek's patience throughout the process. We truly appreciate your business and are glad we could assist you smoothly. It was a pleasure serving you, and we look forward to helping you again in the future!"
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Chaunda Martindale

April 27, 2026

5  out of  5
rating by Chaunda Martindale
"Naomi, help me get coverage for my 2 vehicle. The whole process is was easier than it has ever been for me. No hassle at all. It was the best experience I have ever had getting insurance. Highly recommended."
We responded:
"Chaunda,
Thank you so much for your kind words! We're glad to hear that you had a great experience with Naomi and found the process completely hassle-free. Providing smooth and enjoyable service is our top priority, and your feedback means a lot. We look forward to serving you again soon!"
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Mike Mallison

April 25, 2026

5  out of  5
rating by Mike Mallison
"Derek took the time to find the exact overtake I was needing, and was extremely patient with the changes I made throughout the process. Highly recommended!!!"
We responded:
"Mike,
Thank you so much for your 5-star review! We're thrilled to hear you had a great experience. Derek and the entire team truly appreciate your kind words! His dedication and commitment to providing excellent service really shine through. We look forward to serving you again soon!"
Profile photo of Jill Osterbuhr

Jill Osterbuhr

April 21, 2026

5  out of  5
rating by Jill Osterbuhr
"They handled setting up my new account with patience and ease. I highly recommend them for all your insurance needs."
We responded:
"Jill,
Thank you so much for your wonderful 5-star review! Our goal is to make the experience as simple and smooth as possible and we're so glad to know Naomi delivered! We look forward to serving you again soon!"
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Tonia Merideth

April 15, 2026

5  out of  5
rating by Tonia Merideth
"Derek helped me obtain the service and protection I needed in a very short period of time without all the hassle and upselling. Highly recommend. Thanks!!!"
We responded:
"Tonia,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Derek met your expectations and that you would recommend us. Your feedback means a lot to our team and motivates us to continue providing excellent service. If there’s anything else we can do for you in the future, please don’t hesitate to reach out."
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Ty H

April 9, 2026

5  out of  5
rating by Ty H
"This was the best experience as far as shopping for auto insurance goes. They'll definitely take care of you and your needs"
We responded:
"Ty,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience and that Derek was able to take care of your needs. Your satisfaction is our top priority, and your kind words truly motivate our team to keep delivering the best service possible."
Profile photo of Sharon McDonald

Sharon McDonald

April 6, 2026

5  out of  5
rating by Sharon McDonald
"Prompt and excellent service. I don't worry about anything when I need advice or help."
We responded:
"Sharon,
Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear that you appreciated our prompt service. Providing timely and efficient support is very important to us, and your feedback encourages our team to keep up the great work. We look forward to serving you again soon!

"
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D'Kota Bryant

March 15, 2026

5  out of  5
rating by D'Kota Bryant
"The people in the office are very professional and helpful, especially Iryn!"
We responded:
"D’Kota, that you for the positive feedback and 5-star review! We are glad that your experience with Iryn was helpful and we are glad to have you as part of our State Farm Family! Thank you - Paris Insurance Lady"
Profile photo of Laura Laughery Charron

Laura Laughery Charron

March 5, 2026

5  out of  5
rating by Laura Laughery Charron
"Moving to a new state, I needed a homeowners policy on my new home, as well as transfer my auto policy. Naomi provided friendly, compassionate service to get these done for me. As we explored different coverages, she explained the differences of a Texas policy is the state I moved from. I'm happy with my decision to utilize Britnet Thrash's State Farm Agency!"
We responded:
"Laura,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with Naomi. Your kind words truly mean a lot and motivate our entire team to continue providing thorough and friendly service. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again!"
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danarhea

February 24, 2026

4  out of  5
rating by danarhea
"Decent price with drive safe and save program. Not that happy about rates going up, but these rate increases are not as bad as most."
We responded:
"Thank you for your review and for choosing our business! We’re happy to hear you enjoyed your experience overall. We understand that pricing is an important factor and appreciate your feedback. We're always looking for ways to improve and provide the best possible value to our customers. "
Profile photo of Tristan Wheeler

Tristan Wheeler

February 23, 2026

5  out of  5
rating by Tristan Wheeler
"Britney Thrash State Farm has the best customer service and they are always so attentive. They always respond super quick and are very nice and glad to help with anything that I need. I would highly recommend Britney Thrash State Farm to anyone looking for insurance in Paris, Texas!"
We responded:
"Tristan,
Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear that you've had a great experience with us. Providing excellent service is our top priority, and your feedback truly motivates our team to keep up the good work. We appreciate your business!"
Profile photo of Dana Hill

Dana Hill

February 23, 2026

5  out of  5
rating by Dana Hill
"Great insurance company! Britney is quick to respond and get back with me whenever I need something or have questions. Beverly takes care of everything for me all the time! Super great ladies with great customer service and a pleasure to work with!"
We responded:
"Dana,
Thank you for your wonderful review! Britney and Beverly are thrilled to hear that you enjoyed our great customer service and found it a pleasure to work with us. We’re proud to have such dedicated team members who strive to make every experience positive and seamless."
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Gary Brown

February 19, 2026

5  out of  5
rating by Gary Brown
"Naomi was very knowledgeable, professional and extremely prompt in getting me a quote. Looking forward to establishing a relationship with her agency."
We responded:
"Gary,
Thank you for your wonderful review and for recognizing Naomi's knowledge and quick response! We’re committed to providing accurate information and timely service to ensure the best experience possible. Your feedback means a lot to us and encourages us to keep up the great work.

We appreciate your support and hope to assist you again soon!"
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Kevin Brummett

February 13, 2026

5  out of  5
rating by Kevin Brummett
"Very informative and helpful. He actually took the time to explain each step in detail.
Very patient. And I had alot of questions.
I had really already written off state Farm as a insurance provider. This man called back, and explained what the first agent couldnt, and did so with a level of confidence and knowledge that put him a step above every other agent ive talked to over the last two days. He ...IS ...why...I am a State Farm customer!

Thanks
David"
We responded:
"Kevin,
Thank you for your fantastic 5-star review! We’re delighted to hear that Derek was helpful and went above and beyond to make your experience exceptional. Delivering outstanding service and support is our top priority, and your kind words inspire us to keep doing our best. "