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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D'Kota Bryant

March 15, 2026

5  out of  5
rating by D'Kota Bryant
"The people in the office are very professional and helpful, especially Iryn!"
We responded:
"D’Kota, that you for the positive feedback and 5-star review! We are glad that your experience with Iryn was helpful and we are glad to have you as part of our State Farm Family! Thank you - Paris Insurance Lady"
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Laura Laughery Charron

March 5, 2026

5  out of  5
rating by Laura Laughery Charron
"Moving to a new state, I needed a homeowners policy on my new home, as well as transfer my auto policy. Naomi provided friendly, compassionate service to get these done for me. As we explored different coverages, she explained the differences of a Texas policy is the state I moved from. I'm happy with my decision to utilize Britnet Thrash's State Farm Agency!"
We responded:
"Laura, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with Naomi. Your kind words truly mean a lot and motivate our entire team to continue providing thorough and friendly service. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again!"
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danarhea

February 24, 2026

4  out of  5
rating by danarhea
"Decent price with drive safe and save program. Not that happy about rates going up, but these rate increases are not as bad as most."
We responded:
"Thank you for your review and for choosing our business! We’re happy to hear you enjoyed your experience overall. We understand that pricing is an important factor and appreciate your feedback. We're always looking for ways to improve and provide the best possible value to our customers. "
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Tristan Wheeler

February 23, 2026

5  out of  5
rating by Tristan Wheeler
"Britney Thrash State Farm has the best customer service and they are always so attentive. They always respond super quick and are very nice and glad to help with anything that I need. I would highly recommend Britney Thrash State Farm to anyone looking for insurance in Paris, Texas!"
We responded:
"Tristan, Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear that you've had a great experience with us. Providing excellent service is our top priority, and your feedback truly motivates our team to keep up the good work. We appreciate your business!"
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Dana Hill

February 23, 2026

5  out of  5
rating by Dana Hill
"Great insurance company! Britney is quick to respond and get back with me whenever I need something or have questions. Beverly takes care of everything for me all the time! Super great ladies with great customer service and a pleasure to work with!"
We responded:
"Dana, Thank you for your wonderful review! Britney and Beverly are thrilled to hear that you enjoyed our great customer service and found it a pleasure to work with us. We’re proud to have such dedicated team members who strive to make every experience positive and seamless."
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Gary Brown

February 19, 2026

5  out of  5
rating by Gary Brown
"Naomi was very knowledgeable, professional and extremely prompt in getting me a quote. Looking forward to establishing a relationship with her agency."
We responded:
"Gary, Thank you for your wonderful review and for recognizing Naomi's knowledge and quick response! We’re committed to providing accurate information and timely service to ensure the best experience possible. Your feedback means a lot to us and encourages us to keep up the great work. We appreciate your support and hope to assist you again soon!"
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Kevin Brummett

February 13, 2026

5  out of  5
rating by Kevin Brummett
"Very informative and helpful. He actually took the time to explain each step in detail. Very patient. And I had alot of questions. I had really already written off state Farm as a insurance provider. This man called back, and explained what the first agent couldnt, and did so with a level of confidence and knowledge that put him a step above every other agent ive talked to over the last two days. He ...IS ...why...I am a State Farm customer! Thanks David"
We responded:
"Kevin, Thank you for your fantastic 5-star review! We’re delighted to hear that Derek was helpful and went above and beyond to make your experience exceptional. Delivering outstanding service and support is our top priority, and your kind words inspire us to keep doing our best. "
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Jackie Wolfe

February 13, 2026

5  out of  5
rating by Jackie Wolfe
"So glad they reached out to me! Britney is friendly and sweet. She helped me find better priced coverage than I found elsewhere. Super grateful!"
We responded:
"Jackie, We really appreciate you taking the time to leave us such a wonderful review! It’s great to hear that you felt welcomed by Naomi and Britney. Creating a warm and positive atmosphere is something we strive for every day. Thanks again for your support!"
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Nancy Miller

February 5, 2026

5  out of  5
rating by Nancy Miller
"Derek was very kind, very patient with me and explained everything in detail. I really appreciated it."
We responded:
"Nancy, Thank you so much for your kind words! We’re delighted to hear that you felt Derek was patient and kind throughout your experience. Providing excellent and compassionate service is very important to us, and your feedback truly means a lot. We look forward to serving you again in the future!"
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Hykeem Hykeem

February 2, 2026

5  out of  5
rating by Hykeem Hykeem
"Derrick was very professional and very helpful"
We responded:
"Hykeem, Thank you for your excellent 5-star review! We’re proud to maintain a high level of professionalism and are glad Derek made a positive impression. Your feedback motivates us to continue delivering the best service possible. We look forward to serving you again! "
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Kimberly Metzger

January 31, 2026

5  out of  5
rating by Kimberly Metzger
"Iryn was very pleasant and helpful. He got me a very good deal on my insurance."
We responded:
"Kimberly, Thank you for the wonderful 5-star review! We’re so happy to hear that you found Iryn both pleasant and helpful. Providing a positive experience is really important to us, and we’re always here to assist you whenever you need. Looking forward to serving you again!"
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Stephen Gittens

January 30, 2026

5  out of  5
rating by Stephen Gittens
"Great. He helped me out the best that he could."
We responded:
"Stephen, Thanks so much for the fantastic review! We're glad Derek could be helpful and make your experience a great one. We're always here if you need anything else—just let us know!"
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Katie Crenshaw

January 30, 2026

5  out of  5
rating by Katie Crenshaw
"Naiomi was tremendous help and helped me to save over $100 a month."
We responded:
"Katie, We really appreciate your wonderful 5-star review! It means a lot to know Naomi was able to assist you effectively. If there’s ever anything else you need, please don’t hesitate to reach out. Thanks again for your support!"
Profile photo of Lupe Torres

Lupe Torres

January 29, 2026

5  out of  5
rating by Lupe Torres
"Derek was very professional, knowledgeable, caring and attentive. Great employ!!! Congrats."
We responded:
"Lupe, Thank you so much for your kind words! We're delighted to hear that Derek made you feel cared for and well attended to. Providing attentive and compassionate service is our top priority, and your feedback truly means a lot to us. We look forward to continuing to serve you with the same dedication!"
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Skyler Catania

January 22, 2026

5  out of  5
rating by Skyler Catania
"Derek was awesome. Did everything he could to get me a low rate. Highly recommend!"
We responded:
"Skyler, Thank you for your 5-star review! We're glad Derek's commitment to finding you the best possible rate made a positive impact. We always strive to deliver great value and appreciate your trust in us!"
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Tanisha Wheeler

January 22, 2026

5  out of  5
rating by Tanisha Wheeler
"Let me just start off by saying I have called a lot of insurance companies and was not pleased with the results. Bailey at State Farm was so patient with me I am pleased and love her customer service.. I definitely recommend this office for sure 👍🏽🎉😁"
We responded:
"Tanisha, Thank you for your wonderful 5-star review! We're so glad to know that Baylee's customer service stood out to you. Your satisfaction means a lot to us, and we’re excited to assist you again in the future!"
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Kristen Alwardt

January 8, 2026

5  out of  5
rating by Kristen Alwardt
"I got a letter from my current insurance company stating my coverage was pretty much going to double come the renewal date. I immediately called Britney Thrash - State Farm Insurance, whom I have dealt with for years, for a new quote. I was then directed to Derek who explained a lot about the insurance world I was unaware of and found the best coverage for me not much higher than what I was originally paying. He even saved my quote for me since I was unable to complete the enrollment at the time. It took me about 3 weeks before I could change over policies and he still had it on file. Thank you Derek!"
We responded:
"Kristen, We truly appreciate your positive feedback with Derek! Providing reliable coverage that meets your needs is our top priority. Thank you for choosing us, and please feel free to contact us anytime for support."
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Michlein Rodriquez

January 7, 2026

5  out of  5
rating by Michlein Rodriquez
"Derek was very helpful even repeated information I didn't understand an the price for my rental insurance was affordable even being on ssi.thank u so much dreck for being so patient threw the process it was my 1st time ever to get rental insurance u were great I will tell my friends about u an u deserve a raise"
We responded:
"Michlein, Thank you for your kind feedback! We’re delighted to hear that you found Derek helpful and thorough. Providing exceptional service is our top priority, and your comments motivate us to keep delivering the best. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
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Janet Cannon

November 18, 2025

5  out of  5
rating by Janet Cannon
"Derek is Amazing and has the patience of Job(Bible Ref) I called in a not so great mood and Derek dealt with me and assured me I was choosing the Right Ins Co. The process was smooth and Derek is very knowledgeable about Auto Ins and put me at ease in the end. A+++"
We responded:
"Janet - Thank you for the glowing 5 ⭐️ review! Our team works hard to make switching car insurance a stress free experience, and it’s wonderful to hear that reflected in your interactions with Derek! Thank you for choosing Britney Thrash State Farm 😊"
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Manuel Caballero

November 3, 2025

5  out of  5
rating by Manuel Caballero
"Derek was super helpful and gave me a fair and honest quote. I totally recommend him and his branch office."
We responded:
"We’re so grateful for your 5-star review and your recommendation of our team! It means a lot to know you had a great experience with Derek. Thank you for choosing us! "
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Graye Roberts

October 29, 2025

5  out of  5
rating by Graye Roberts
"Derek was very helpful and I was taken care of quickly. The team here is always polite and friendly."
We responded:
"Thank you for the 5 ⭐️love! At Britney Thrash State Farm, we’re committed to providing the best service in town. Happy to hear Derek exemplified that! "
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Erica Westbrooks

September 29, 2025

5  out of  5
rating by Erica Westbrooks
"Derek was helpful in understanding policy specifics and assisting in finding the policy to best address our needs"
We responded:
"Erica, Thank you so much for your 5-star review! We're so glad to hear that Derek was able to help you find the best insurance policy to meet your needs. Your satisfaction is our top priority, and we’re here anytime you need assistance in the future!"
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Merle Whitt

September 9, 2025

5  out of  5
rating by Merle Whitt
"I would like to thank Beverly for all her help today. Not only did she help me to reduce my auto insurance rates, but I also added a life insurance policy and with the two policies combined I am paying about $90 a month less than I was paying on my previous auto insurance policy. Beverly was extremely helpful and very pleasant to work with. I will recommend Britney Thrash State Farm to anybody I know, that is looking for any kind of insurance. Once again, thank you very much Beverly."
We responded:
"Merle, Thank you so much for your wonderful review! We're delighted to hear that you found Beverly helpful and pleasant, and that you'd be willing to recommend us. Your support means a lot to us, and we look forward to continuing to provide you with excellent service in the future!"
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Helen Lewis

September 5, 2025

5  out of  5
rating by Helen Lewis
"Derek was awesome! He took the time to work out several different quotes and explained the differences with each. He even communicated through text to make things easier for me to handle my 5 kiddos! I’d definitely recommend him if you need insurance!"
We responded:
"Helen, Thanks so much for taking the time to leave Derek this awesome review! Communication is key to great customer service, and we are so glad you had a positive experience. We look forward to serving you in the future. "
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Isaiah Marquez

August 31, 2025

5  out of  5
rating by Isaiah Marquez
"Derek at State Farm has been absolutely amazing! From start to finish, he made the entire process smooth and stress-free. He took the time to explain all my options clearly, answered every question with patience, and genuinely cared about finding the best coverage for my needs. His professionalism, responsiveness, and attention to detail are unmatched. If you’re looking for an agent who truly goes above and beyond, I highly recommend working with Derek!"
We responded:
"Isaiah, Thank you for taking the time to leave an awesome review for our ROCKSTAR of a team member, Derek! We are so glad to hear that his services and attention to detail are what stood out to you. We look forward to serving you in the future! "