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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa Cummings

August 6, 2025

5  out of  5
rating by Alyssa Cummings
"Bailey was very professional and personable! She answered every question I had quickly and precisely and never tried to pressure me into anything I didn’t feel that I needed. Great pricing as well!"
We responded:
"Alyssa, Thank you for taking the time to share your experience! We’re so glad you felt Baylee was both professional and personable. Providing top-notch service while making our customers feel comfortable is always our goal. Welcome to the State Farm family!"
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Syed Sadiq

July 28, 2025

5  out of  5
rating by Syed Sadiq
"I talked to Baylee (amazing person to deal with)… it took me over 2 months to get me my car and she was in touch all the way through… every time she was in touch it was a pleasure speaking with her as she was always respectful polite and professional for sure… she made all the process looks easy and I faced no hustle getting my policy would Highly highly recommend everyone to talk and deal with her throughout your insurance journey… Thank you Baylee you deserved this review."
We responded:
"Syed, Thank you so much for this glowing review! Baylee is an absolute ROCKSTAR and we're so glad to see that you got to experience that firsthand. We truly appreciate your generous feedback. It’s wonderful customers like you who make what we do so rewarding. We hope to help you again soon!"
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Robert Mcgill

July 25, 2025

5  out of  5
rating by Robert Mcgill
"Derek was very professional and to the point which I appreciated. This company saved me 47% per month on my vehicle insurance!"
We responded:
"Robert, Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to know you had a positive experience with Derek. Your satisfaction means a lot to our team. If there’s anything else we can do for you in the future, please don’t hesitate to let us know!"
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Coby Hutchings

July 24, 2025

5  out of  5
rating by Coby Hutchings
"D’kota at State Farm in Paris I highly recommend. The agent is incredibly knowledgeable and friendly. She found the best insurance coverage at a great price. It was a truly excellent experience! Ask for D’kota for any of your insurance needs ☺️"
We responded:
"Coby, Thank you for your wonderful review! We’re so glad you found D'kota to be knowledgeable and friendly. We strive to make every experience a positive one, and your feedback lets us know we’re on the right track. We hope to welcome you back again soon!"
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Kristina Lucas

July 23, 2025

5  out of  5
rating by Kristina Lucas
"They are very nice here and very honest and don’t just sign you up for everything or are they pushy. I am glad that they reached out. I give them a big 5"
We responded:
"Kristina, Thank you so much for your 5-star review! We truly appreciate your support and are pleased to hear you had a great experience with Derek. If you ever need anything in the future, we’re always here to help!"
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humberto loera

July 22, 2025

5  out of  5
rating by humberto loera
"Quick and easy transition. But mostly importantly saved me money. Thanks again"
We responded:
"Humberto, Thank you so much for your wonderful feedback! We're thrilled to hear that you found Baylee easy to work with, quick in service, and that she helped you save money. Providing efficient and cost-effective solutions for our customers is always our goal. We truly appreciate your support and look forward to working with you again in the future!"
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Kristan Rhone

July 21, 2025

5  out of  5
rating by Kristan Rhone
"They have been so easy to work with! I highly recommend this office for your insurance needs."
We responded:
"Kristan, Thank you so much for your kind words! We’re delighted to hear that you found Derek and our team easy to work with. Making your experience smooth and enjoyable is always our top priority. If you ever need anything in the future, please don’t hesitate to reach out—we’d love to work with you again!"
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Anthony Hernandez

July 8, 2025

5  out of  5
rating by Anthony Hernandez
"David was great, set me up with great pricing over the phone!"
We responded:
"Anthony, Thank you so much for your 5-star review! We're thrilled to hear you found our pricing competitive for your insurance needs. Providing great value and exceptional service is always our top priority. If you ever have any questions or need further assistance, we're here to help!"
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Donald

June 18, 2025

5  out of  5
rating by Donald
"First time I have changed insurance companies in over 21 years. They were very nice to deal with. Easy to get quotes and helped me save in the end. Infact got more coverage with less money. Go see them it's worth it. Awesome job."
We responded:
"Donald, Wow, thank you so much for the 5-star review! We’re so glad to hear that you enjoyed your experience with Baylee. Our team works hard to ensure every customer feels valued, and it’s wonderful to know we hit the mark for you. If there’s anything else we can assist you with, please don’t hesitate to let us know. We look forward to helping you again soon!"
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Matt Foster

June 12, 2025

5  out of  5
rating by Matt Foster
"Derek Was Fantastic and very transparent with me during the Whole Process"
We responded:
"Matt, Thanks for taking the time to leave Derek a 5-star review! We appreciate your feedback and are so glad to hear it was a positive experience for you. We look forward to serving you again in the future. "
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Justice Jenkins

May 19, 2025

5  out of  5
rating by Justice Jenkins
"Derek Allred was outstanding , he keep in contact with me and provided the best customer service ever he could . And he was very knowledgeable about what services I would be getting ."
We responded:
"Justice, Thank you so much for your kind words and 5-star review! It means the world to us that you found Derek's knowledge helpful and valuable. We take pride in staying informed and providing the best possible service to our customers, and your feedback lets us know we’re on the right track. If you ever have more questions or need assistance, don’t hesitate to reach out—we’re always here to help!"
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Hayden Keller

May 7, 2025

5  out of  5
rating by Hayden Keller
"Very kind and polite! She helped me get the best rate out of several different companies i looked into"
We responded:
"Hayden, Thank you so much for taking the time to leave us a 5-star review! We’re delighted to hear that you had such a positive experience with Baylee. Providing kind and attentive service is something we strive for every day, and it means the world to us to know that it has made an impact. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Eric Aguilar

May 6, 2025

5  out of  5
rating by Eric Aguilar
"Derek Allred was very helpful, and knowledgeable. He gave my the best rate out of every person I talked to."
We responded:
"Eric, Thank you so much for your 5-star review! We're glad to hear that Derek helped you save money while meeting your needs. Delivering value and quality is always our top priority, and it means the world to us that you had such a positive experience. If there's anything else we can do to support you, please don't hesitate to reach out."
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Rick Rinehart

May 2, 2025

5  out of  5
rating by Rick Rinehart
"I’m this day of offshore phone centers and Robot answering phone trees it is a pleasure to talk to a friendly, knowledgeable and professional insurance salesperson. Baylee Hart is a God send."
We responded:
"Rick, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Baylee's friendliness made such a positive impression. Providing a welcoming and enjoyable experience is always our top priority, and it means the world to us that it resonated with you. We truly appreciate your support and look forward to seeing you again soon!"
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eric bee

April 30, 2025

5  out of  5
rating by eric bee
"I needed to shop for a lower insurance premium from the Agency that I've been with for 15+ years, as my rate was rediculously high once i added my 16 year old to the policy. Derek Allred was able to go through my current policy with me and dicovered that my coverages were at state minimum, which means I'd be out of pocket if something should happen. Derek explained each coverage and how it works and he gave me sound advice on what my limits should look like. Even with better coverages Derek was able to save me more than $1,000 every 6 months from just my Auto insurance. I'm blown away by this agencies prompt replies and genuine customer service. Thanks again Derek and team!"
We responded:
"Eric, Thank you so much for your 5-star review! We’re thrilled to hear that Derek's customer service and budget-friendly options exceeded your expectations. Providing exceptional service while helping our customers find solutions that fit their needs is always our goal. It means so much to us that you took the time to share your experience. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’re here to help and look forward to serving you again."
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Ricky Fuller

April 29, 2025

5  out of  5
rating by Ricky Fuller
"I really appreciate Derek for helping me get coverage on my car and truck today, He was able to get me the premium that I can afford Thank you so much@"
We responded:
"Ricky, Thank you so much for your amazing review! We're thrilled to hear that our services aligned perfectly with your budget and expectations. Providing great value while maintaining quality is one of our top priorities, and it's wonderful to know that Derek delivered for you. Your support and kind words mean the world to us, and we look forward to serving you again in the future!"
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naveen kumar

April 25, 2025

5  out of  5
rating by naveen kumar
"I truly appreciated Britney Thrash’s courteous approach and clear understanding of what I needed. She provided a competitive quote without any hassle—made the whole process easy and stress-free!"
We responded:
"Naveen, Thank you so much for leaving a 5-star review for Baylee and Britney! We’re so glad to hear that you had a great experience with us. Your support and kind words truly make our day! If you ever need anything or have any questions, we’re always here to help. Looking forward to serving you again soon!"
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Jeffery Bourgeois

April 25, 2025

5  out of  5
rating by Jeffery Bourgeois
"Baylee was very helpful with helping me get better rates for my home and auto. She made the process quick and easy."
We responded:
"Jeffery, Thank you so much for your 5-star review! We’re thrilled to hear that Baylee made the process easy for you. Your positive feedback means the world to us and encourages us to keep providing the best experience possible. If there’s anything else we can assist you with, don’t hesitate to reach out. Thanks again for your support!"
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Angela Adauto

April 21, 2025

5  out of  5
rating by Angela Adauto
"I decided to explore different insurance options and was fortunate to come across this office. Baylee and Britney provided exceptional assistance and made sure I got the best coverage while still saving me the most amount of money. If you are shopping for any kind of insurance, I highly recommend this office! I’ll definitely be recommending all my friends and family to them!!!!"
We responded:
"Angela, Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear that you had such a positive experience with Baylee and Britney. Your feedback means the world to our team, and it motivates us to keep striving for excellence. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again soon!"
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ndtrnbsn

April 13, 2025

5  out of  5
rating by ndtrnbsn
"I sought assistance with changing my auto insurance company. The rate I received was lower than my current policy which was the goal. The agent exceeded my expectations, keeping me informed throughout the entire process. She was patient, pleasant, and easy to work with. My policy was changed to State Farm and it was a seamless process."
We responded:
"Thank you so much for taking the time to leave us such a wonderful 5-star review! We are absolutely thrilled to hear that you had such a positive experience with Baylee. Your kind words are very much appreciated and serve as great motivation for our entire team. We always strive to provide the best service possible, and it’s gratifying to know that our efforts are resonating with our valued customers like you."
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Troy Mccammon

April 4, 2025

5  out of  5
rating by Troy Mccammon
"I just moved to TX from AZ. It was easy to switch over from state farm in AZ to TX with the help from state farm insurance agent DEREK in Paris TX. Derek was very helpful and knowledgeable. He was also very patient with me and answered all my questions and more. I was very impressed with him. And recommend all my friends and family get State farm insurance. Thank you very much Derek for everything. I'm very happy"
We responded:
"Troy, Thank you for taking the time to leave such a fantastic 5-star review! We’re delighted to hear that your experience transferring your insurance from state to state was smooth and hassle-free. Our team member, Derek, is committed to making sure all transitions are as effortless as possible for our valued customers. We’re glad to know that we could meet your expectations and provide you with the service you deserve. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. If you ever need any further assistance or have any questions in the future, please feel free to contact us. We’re always here to help! We look forward to continuing to meet your insurance needs!"
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Brandi McCulloch

April 2, 2025

5  out of  5
rating by Brandi McCulloch
"Baylee was absolutely amazing getting us a quote and saved us quite a bit per year. Highly recommend for home and auto!"
We responded:
"Brandi, Thank you for your 5 star review! We love to hear about the positive experience you had with Baylee. She is truly great at what she does! We greatly value your support and are here to ensure every visit you make is just as enjoyable. If you ever have any questions, feedback, or need assistance, please don’t hesitate to reach out. "
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Glenndon Bone

April 1, 2025

1  out of  5
rating by Glenndon Bone
"if I could give them zero stars I would!!! Iryn Thrash in sales was terrible! He convinced me to switch insurance carriers, and once I became a customer, he was unreachable. Chasing him for weeks to get questions answered about my policy. I just wish you had the same energy when you were accepting my money and trying to persuade me to come over to your company. It is because of this lack of customer service, that I have switched back to my previous carrier and will no longer ever look to State Farm for my insurance needs."
We responded:
"We appreciate you taking the time to update your review and share your recent experience with us. We are deeply sorry to learn that we did not meet your expectations this time. Your feedback is incredibly valuable as it helps us understand where we need to improve. We would like to learn more about what specifically went wrong and how we can address your concerns, since I do see constant communication from our team to you on your account. Please feel free to contact us directly so we can discuss the issue in more detail and work towards a satisfactory resolution. --------------------------------------------------------------------------------- Hi Glenndon, Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a positive experience with Iryn and that you felt confident referring us to others. Your recommendation means the world to us, and we’re delighted that we could meet your expectations. "
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Grant Whitehurst

March 31, 2025

5  out of  5
rating by Grant Whitehurst
"Had a great experience in dealing with Account Manager Derek Allred. He provided me with several quotes and answered all my questions. No pressure to buy. The enrollment process was quick and easy ... only took a few minutes and all by phone. Looking forward to a long lasting relationship with him and the agency. Will recommend him to my friends"
We responded:
"Grant, Thank you so much for your wonderful 5-star review! We are truly grateful for your kind words and are thrilled to hear that you had a positive experience with our team member, Derek. We are committed to providing exceptional service and peace of mind to our clients. It’s fantastic to know that our efforts have resonated with you. Your feedback is incredibly valuable to us, and it inspires us to continue delivering the best possible service. Should you have any questions or need any assistance in the future, please don't hesitate to reach out. We are always here to help. -Paris Insurance Lady"
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Mike Williams

March 25, 2025

5  out of  5
rating by Mike Williams
"Derek was absolutely phenomenal. If you need a new car insurance company State Farm is the way to go. Just make sure you ask for Derek!"
We responded:
"Michael, Derek is a rockstar team member that is dedicated to finding the best coverage for our customers. We are so glad to hear you've had a positive experience. Thanks for taking the time to leave a review. "